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Hi, welcome to Line Sheet. R.I.P. Alain Delon and Phil Donahue. I’m traveling (not for work!) this week, so things are going to look a little different. No reading list this week, but up top you’ll find the big stories that you should be following (including an update from Rachel Strugatz on the future of Estée Lauder Companies.)
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Line Sheet
Line Sheet

Hi, welcome to Line Sheet. R.I.P. Alain Delon and Phil Donahue. I’m traveling (not for work!) this week, so things are going to look a little different. No reading list this week, but up top you’ll find the big stories that you should be following (including an update from Rachel Strugatz on the future of Estée Lauder Companies.) I’m also sharing my recent catchup with Tory Burch, whose new fragrance, Sublime, launches today in Ulta and the brand’s own stores. This is the first juice that Burch has created with Shiseido, and Kendall Jenner is the campaign star. I like talking to Tory because she’s not full of beans. I hope you enjoy it.

🚨🚨 Programming note: Tomorrow on Fashion People, stylist Kate Young returns, this time to discuss all the fashion news that’s fit to bother with. (It’s kind of Kate Week here at Line Sheet—she’s back on Thursday with something special.) Subscribe to Fashion People here not to miss it.

As always, feel free to send tips and ideas my way and I will address them soon. Reply to this email, send me a voice memo, whatever. Puck subscribers will receive preferential treatment, obviously.

Mentioned in this issue: Tory Burch, Sublime, Kendall Jenner, Estée Lauder Companies, Fabrizio Freda, Saks Global, Marc Metrick, Richard Baker, HBC, Condé Nast, Elizabeth Herbst-Brady, Roger Lynch, Sara Blakely, Sneex, D.N.C. fashion, Shiseido, Rodrigo Flores-Roux, Christine Hassan, and many more.

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Five Things You Should Know
  • Rachel on Fabrizio’s exit: Well, that was quicker than we thought. Today, ahead of earnings, The Estée Lauder Companies announced that C.E.O Fabrizio Freda is retiring at the end of next year. The news comes just two months after former C.F.O. Tracey Thomas Travis’s retirement was leaked, and follows months of company officials insisting that Freda was staying put.

    The Estée Lauder stock didn’t react much to the news, which was tempered by the company offering a disappointing 2025 outlook. Also, no successor has been announced just yet, seeing as Freda will remain in his role through the end of 2025, and as an advisor through 2026. But rest assured: William Lauder, grandson of Estée Lauder and son of chairman emeritus Leonard Lauder, told staff in an internal memo that succession planning is in full swing. I’m already hearing from sources that Jane Lauder, ELC’s vice president and chief data officer, and Stéphane De La Faverie, an executive group president, will be named co-C.E.O.s, although I wouldn’t be surprised to see Jane elevated into a much-needed C.O.O. role.

    I’ll have much, much more on Wednesday, including news of additional executive departures, but until then, please send tips my way. —Rachel Strugatz

  • The Future of Saks Global is… here: On Wednesday at 11 a.m. ET, Marc Metrick, future C.E.O. of Saks Global—the new company that will include Neiman Marcus and Saks Fifth Avenue—will host a Zoom call alongside chairman Richard Baker and Jennifer Bewley, C.F.O. of Baker’s Hudson’s Bay Company, to discuss some “positive developments at HBC,” according to an invite sent to partner brands. Speculation is that there will be an update on whether the Saks-Neiman merger is going to be approved by the Federal Trade Commission. Brands are also hoping the company addresses late payments. My guess is that the deal goes through with flying colors.
  • Condé Nast named a new chief revenue officer: As my Puck partner Dylan Byers reported, the new C.R.O. is Elizabeth Herbst-Brady, who appears to have never worked at Condé Nast before and is known by very few in the building. Maybe that’s a good thing? I’m only surprised that Herbst-Brady was locked in so quickly, after C.E.O. Roger Lynch told the team that he’d name a successor to Pam Drucker Mann by the end of this quarter. (Conspiracy theorists wonder whether Lynch moved up the announcement after I linked to his party time in Montauk. Come on, everyone deserves a vacation!) Anyway, it’s good that both consumer revenue and advertising sales will be overseen by one person since there is definitely a paywall vs. digital display ads battle at the company. But this new structure also probably means consolidation, and more reductions.
  • The founder of Spanx launched a “comfortable” shoe line that is grossing out the internet: I can’t even count how many people sent me links about Sara Blakely’s new sneaker-heel hybrid, Sneex, which she says she’s been developing for the past nine years… which helps to explain why Sneex looks like something that would have been popular nine years ago. (Really, 15 or 20.) But people have terrible taste, so maybe this’ll take off, especially if it’s as comfortable as Blakely claims.
  • Who wore it better, Democrats or Republicans?: Friend-of-Line Sheet Jacob Gallagher will be covering what’s happening on the ground of the Democratic National Convention, fashion- and merch-wise, for The Wall Street Journal, so be sure to follow his dispatches. One interesting bit of intel I gathered myself: Apparently, most delegations have a dress code. One state, for instance, is directing its delegate members to wear blue on Monday; red, white, and blue on Tuesday; whatever they want on Wednesday; and white on Thursday for women, navy and white for men. Also on Wednesday, there is a “pink out” organized by the LGBTQ+ Victory Fund, encouraging all delegates to wear pink. My prediction: We’re going to see a lot more Issey Miyake in Chicago than we did at the R.N.C.
And now for the main event, my chat with Tory Burch…
The Tory of Us
The Tory of Us
Tory Burch talks about her collab with Shiseido, her personal evolution as a designer, her business’s inflection point, and Kendall Jenner’s “quiet power.”
LAUREN SHERMAN LAUREN SHERMAN
Tory Burch spent her first 10 years in business building her brand’s equity, and the last 10 years refining it. More recently, that work has included a new beauty strategy: In 2019, after nearly a decade of working with Estée Lauder Companies, she signed a deal with the Japanese group Shiseido to develop, market, and distribute new products. Sublime, a fragrance, is the first. The campaign stars fashion industry go-to Kendall Jenner (photographed by Mert and Marcus). Burch also collaborated with two perfumers—Rodrigo Flores-Roux and Christine Hassan—on the juice, to use beauty parlance.

The fashion business looks very different than it did when Burch started out, some 20 years ago, but what hasn’t changed is the importance of diversification. As a lifestyle brand, it’s important to be competitive across several different categories for all the obvious reasons: when the going gets tough in one market, another can pick up the slack. The marketing funnel has changed, too: In the old days, fragrance was the go-to entry point for new consumers; today it’s also accessories and ready-to-wear. To wit: Tory Burch chose to launch a capsule of the brand’s greatest fashion hits in coral—the color motif for Sublime—to celebrate its launch.

Last week, Burch and I caught up to discuss all this and more. As usual, she answered honestly. This interview has been condensed and edited for clarity.

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On Longevity
Lauren Sherman: Kendall is the model of our time. She’s beautiful, she’s cool, people like her. She’s also in a lot of different campaigns. Why did you feel like she was right for this?

Tory Burch: As you can imagine, there was a lot of thought that went into who would be the first person to represent our brand—and me, quite honestly—in a fragrance campaign, because we’ve never done that before. I first met Kendall in 2016, when we did a photo shoot together, and there was this quiet power to her. She has a subtlety that I love. It’s not just about her obvious beauty.

You also have a quiet power, so I like that reasoning. I’d argue that fragrance plays a different role in the fashion business than it did when you started 20 years ago. For most consumers, it used to be the primary entry point into a brand. Now, people are more likely to reach straight for the accessories, or even the ready-to-wear. How have you approached building this part of your biz?

I’ve always been intrigued and liked fragrance. Some of my earliest memories are mixing my dad’s Vetiver by Guerlain with five of my mom’s fragrances that sat on her vanity, then having to be thrown in a bath. It was sort of a joke in our family, because I grew up with three brothers.

It’s just a personal love of mine. It wasn’t about what other companies do and what is appropriate. The other thing that I think is essential is finding the right partner. This little project took two years, so it was not little at all. It was a tedious, very wonderful but painstakingly detailed process. I kid you not when I say that we probably met every week, close to every working week, for two years—and sometimes twice. So it’s amazing how much effort this exceptional team has done. It makes sense, no pun intended.

Why did it take so much work?

Getting the juice right is a long process. The packaging alone, the bottle [designed by Malin Ericson] took a long time. It’s a beautiful object. Everything that we do now, I want to have longevity.

Over the past 10 years, we’ve seen the rise of niche and indie scents. You’re not only competing with designer and celebrity fragrances, but this whole other crop of names that have forced fashion brands to change their approach to fragrance. Were you thinking about that at all while you were developing Sublime—that your product was going to sit on shelves with this newer category?

It didn’t cross my mind, not once. I have a very specific point of view on things, and we have a level of trust with our customer. Listen, I hope it resonates. You never know, and we’ve put in a lot of effort. I guess one thing that I don’t do is focus on what else is happening when we’re doing something ourselves. That’s not where I find my inspiration. And you know, even though I think it’s wonderful that these new indie brands are around, I have to tell you, I don’t know much about them, just to be completely transparent. For me, this was about working on the absolute most interesting, wonderful juice we could and ensuring it would feel like it fit naturally with everything else we do. It wasn’t about worrying about what other brands are doing. I never look at it like that.

That’s a big reason you’ve been so successful—you’re not comparing, not constantly trying to chase others.

I barely look at other fashion shows. I don’t really love inspiration that’s current. We want to be relevant to what’s happening in the zeitgeist and the world, but we need to have a unique point of view. That has to happen in everything we do, or why bother? For me, it’s not interesting otherwise.

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The Reset
You’ve changed the way you’ve operated the business, too.

We had this crazy 10 years when I first started the company. It was a whirlwind experience—a wonderful experience, but it just became something very different pretty quickly. I started with creativity, and then, in a way, the business kind of took over for those 10 years. I was always told at the 10-year mark I’d have a point of reflection. I never believed that until I hit the 10-year mark, and it was literally like clockwork. And it was then that I really thought about Tory Sport as a stand-alone concept. I did that with a tiny team, and I started designing in a different way.

Then, when Pierre-Yves [Roussel, her C.E.O. and husband] came on board, he looked at Sport and said, That’s ridiculous that it’s separate. Then the pandemic happened, and we combined everything. We combined supply chains. We changed the logo back to our original logo. It was the beginning of a reset of the way people looked at our company.

For people who watched the runway shows post-Covid, it could feel like the transformation happened overnight.

I actually grew over time, and really learned how to be a designer over time. In the beginning, I was hesitant to even call myself a designer because I didn’t know anything, and I was starting from scratch. There were so many different perspectives on me. I was the hardest on myself. I didn’t need to hear what others had to say because I didn’t believe in myself. I learned, over time, to believe in myself from a creative standpoint.

That confidence really shows in everything, from the runway to the retail to the campaigns, all of it. Do you plan to take beauty further than fragrance? Makeup has become such a big thing for fashion brands.

We’re with Shiseido because I love their products. I’ve always worn them. And, in fact, before we did the deal with them, we did a collaboration on sunscreen because I’ve always worn their sunscreen. We’re not in a rush, but I do love skincare and makeup, and at some point maybe that would be interesting. We have no plans in the works. I always take the long view, and think of us as a bit of a patient company, where we’re not rushing into things and we’re taking our time.

What’s the best and worst thing about being in this business right now?

I don’t want to sound contrived, but I really love this business. I feel humbled by being in such a creative industry surrounded by such extraordinary people. So let’s start with that. The hardest thing is the macro environment and what’s happening in the world—the Whac-A-Mole of it all. You work on one problem and then another pops up. You can never plan, but you can do your best, and you can work on your business and keep refining it and do better and better. But you never know what’s coming ahead.

And finally… I’m not a big believer in skincare. I did nothing but wash my face in my teens and twenties. In my thirties, I added Biologique Recherche PF50 1970 to my routine. But when I moved to low-humidity Los Angeles (and turned 40), my skin became very dry. Nothing worked to relieve the sandpaper feeling on my cheeks except traveling to the East Coast and Europe, where there is moisture in the air. That is, until I finally gave in and accepted that U Beauty—the brand founded by Tina Chen Craig of Bagsnob fame—is really the best thing going. Tina’s Super Hydrator and Intensive Face Oil combined work better than any so-called “rich” cream. It’s not that I didn’t believe in Tina—she’s always been a smart businessperson—but I’m always skeptical of new products. U Beauty is good. Please don’t send me other recs.

Until Wednesday,
Lauren

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